Home / Refund Policy

Karmel’s intent is for each client to be 100% satisfied with our services and products. Returns and refunds are limited to the following situations:

1. Services rendered cannot be refunded

2. A full refund is given if you cancel at least 24 hours prior to appointment. We may charge your credit card for appointments that are not canceled at least 24 hours prior to the appointment date & time.

3. No refunds will be made for a no show of any reservation.

4. We will gladly refund or exchange unused products, if you return the product with receipt within 7 days of purchase. Products can only be refunded if unused and in its original packaging.

5. For online order returns, shipping charges will not be refunded. It is your responsibility to pay and arrange for shipping the product back to us if you are returning an online purchase.

6. Gift card orders are not exchangeable nor refundable.

We accept cash, checks, and all major credit cards. There will be a $35.00 fee for Returned Checks.

Please contact us at 937-275-5500 or email us at should you have anyquestions regarding our refund policy.

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